The Government of Georgia will host the 5th OGP Global Summit in Tbilisi, Georgia, on July 17-19, 2018. The Summit will provide an excellent opportunity for leaders from OGP’s 76 participating countries, local governments, and beyond to exchange ideas on how they are making their governments more transparent, accountable, and responsive to citizens.

Please register for the Global Summit at www.ogpsummit.org and send your questions and/or feedback to summit@opengovpartnership.org.
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Thursday, July 19 • 12:00 - 13:30
Rethinking Public Services in Asia-Pacific: Innovations for Improving Reach, Access, and Quality

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In recent years, economic growth has facilitated the rapid expansion of basic public services across countries in the Asia Pacific region. Yet, access and quality vary sharply and there are major distributional disparities both within and across countries.

As governments strive to make efforts to ensure that supply catches up with burgeoning demand, we see some crucial trends in public service delivery, including: (1) the private provision and public-private partnership models; (2) leveraging ICT for improving service provision (e.g. e-delivery of services and one-stop platforms, combining AI, big data analytics with algorithms for targeted provision, data disclosures, e-participation and grievance redressal mechanisms); (3) harnessing the power of social innovation (e.g. co-design and co-production of public services with citizens, the private sector and intermediaries, and encouraging experimental approaches to service design and service provision).

Open government principles are paramount in ensuring that as these trends unfold inclusion and responsiveness to citizen needs and securing tangible improvements in access and quality remain front and center.

OGP countries in the Asia Pacific region have made, and in several cases, delivered significant cross-cutting reforms across service delivery sectors that both provide inspiration to others, and raise questions on what the next generation of ambitious open government reforms in public services could be, as they also strive to meet the SDGs many of which are anchored in improving basic public services. This session will focus on these questions and on how citizens can be further empowered to participate in policy processes and contribute to innovations in improving the reach, access and quality of public services.

avatar for Shreya Basu

Shreya Basu

Deputy Director, Country Support, Open Government Partnership
Shreya is Deputy Director for Country Support at the Open Government Partnership Support Unit, overseeing its work in the Asia-Pacific and the EU’s Eastern Partnership regions, and supporting governments and civil society in member countries as they advance open government reforms... Read More →

avatar for Michael Aguinaldo

Michael Aguinaldo

Chairperson, Commission on Audit of the Philippines
avatar for Undral Gombodorj

Undral Gombodorj

Director, Democracy Education Center
Undral Gombodorj is the Director of the Democracy Education Center (DEMO), a Mongolian NGO. Undral holds a Master's degree in Economics from the Institute of Economics, Prague, Czech Republic. She is a certified trainer, facilitator, mentor, researcher, and author of numerous publications... Read More →
avatar for Zandanshatar Gombojav

Zandanshatar Gombojav

Head of Cabinet Secretariat, Government of Mongolia
avatar for Gloria Mercado

Gloria Mercado

Undersecretary, Office of the Cabinet Secretariat of the Philippines
avatar for Yanuar Nugroho

Yanuar Nugroho

Deputy Chief of Staff, Executive Office of the President of Indonesia
avatar for Asoka Obeyesekere

Asoka Obeyesekere

Executive Director, Transparency International Sri Lanka
Asoka Obeyesekere is a barrister and political scientist. Prior to joining TISL, Asoka was a Governance Consultant at Verité Research, where he founded and led the Manthri.lk team that runs Sri Lanka’s only parliamentary performance monitoring platform.His work has covered diverse... Read More →
avatar for Vivien Suerte-Cortez

Vivien Suerte-Cortez

Program Manager, Hivos

Thursday July 19, 2018 12:00 - 13:30 GMT+04
Funicular: Mural Room