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The Government of Georgia will host the 5th OGP Global Summit in Tbilisi, Georgia, on July 17-19, 2018. The Summit will provide an excellent opportunity for leaders from OGP’s 76 participating countries, local governments, and beyond to exchange ideas on how they are making their governments more transparent, accountable, and responsive to citizens.

Please register for the Global Summit at www.ogpsummit.org and send your questions and/or feedback to summit@opengovpartnership.org.
Wednesday, July 18 • 14:30 - 15:30
Public Service Innovations – Beyond Participation and Engagement towards Co-Design and Co-Delivery

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The aim of the proposed session is to deepen the dialogue on participatory public service innovations and what that means in a modern technological environment. The conversation is driven by the needs of service users globally, who are empowered to go beyond the conventional and mere consultative concept of "citizen engagement" owards the spirit of true co-creation and co-design of processes and services.

The session will also focus on co-delivery in terms of how human resources and technologies can be used in tandem to deliver tailored public services, accessible to all. By bringing together Georgian and international learning experience, as well as Sophia, the most advanced robot to date, the session aims to provoke thought on the future of innovative public services, aiming at:

  1. Understanding citizen experiences and the implications for Governments when planning and delivering services
  2. The potential of Artificial Intelligence to revolutionize the public sector, along with design and delivery of public services.

The discussion will also focus on dilemmas brought by sustaining innovations driven by technology, nudging Governments to keep a pace with increased demands for transparency, while security and data protection remain on top of the agenda.

Moderators
avatar for Niels Scott

Niels Scott

Resident Representative, United Nations Development Programme Georgia

Speakers
avatar for Munkhtuya Altangerel

Munkhtuya Altangerel

Deputy Resident Representative, United Nations Development Programme Georgia
avatar for Jesper Christiansen

Jesper Christiansen

Head of Strategy and Development, Nesta
A public innovation thinker and practitioner. His work focuses on how to deal most effectively with public problems in order to most effectively pursue the common good – in particular through better ecosystems for research and development.Jesper is a Senior Programme Manager in... Read More →
avatar for Suren Krmoyan

Suren Krmoyan

Deputy Minister of Justice, Government of Armenia
avatar for Sophia The Humanoid Robot

Sophia The Humanoid Robot

World's First Robot Citizen, Hanson Robotics
avatar for Sesili Verdzadze

Sesili Verdzadze

Head of Innovations, Servicelab, Public Service Development Agency, Ministry of Justice of Georgia
Since 2014, Sesili Verdzadze is leading the single government innovation laboratory ServiceLab, under the Public Service Development Agency, Ministry of Justice in Georgia. Her work focuses on bringing the user-centered design in public service development and delivery, by incorporating... Read More →


Wednesday July 18, 2018 14:30 - 15:30
Funicular: Underwheel 1 Mtatsminda Plateau, Tbilisi 0114, Georgia

Attendees (239)